As you all have noticed our Support Ticket System has been NOT working very well for already couple of days.
Many tickets did not went through the system and many reply-answers did not reached the customers!
In other words: this mail system has been broken !
Therefore we have closed the current system and working on a complete new support ticket system.
Our apologize for any troubles this has caused !
Please mail to:
support (at) nirvana-shop (dot) com